Bruna, obrigada pela informação, vou atualizar meu sistema!
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We provide assertiveness and the targeting of results to your company, always considering the user’s experience!
Average wait time until the next call.
Average answer time.
Number of Digital Agents working.
Number of calls made.
Number of calls answered.
Contact with the Right Person.
Hourly conversion of the recovered amount.
Hourly conversion of sales.
ATarget audience acceptance
Continuous improvement of the semantic dictionary